<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=353110511707231&amp;ev=PageView&amp;noscript=1">

The New Healthcare Workforce Challenge: Teamwork

December 17, 2015


Healthcare staffing and recruiting professionals have always faced shortages of qualified professionals. That hasn’t changed and may only get worse with increased access to care and an aging population.

But, as pointed out in a piece in FierceHealthcare, new pressures are
forcing hospital executives to rethink staffing, both inside and outside hospital walls, according to a recent panel discussion Tuesday during the U.S. News & World Report's Hospital of Tomorrow Conference.56361122

William B. Leaver, president and CEO of UnityPoint Health, an integrated health system in Iowa, spoke of his organization's shift to value-based care and increased emphasis on coordinated care in 2009. "He who can figure out how to manage chronic disease in a more efficient, effective manner will win, will be the long-term survivor," Leaver said.

A transition to team-based care also will be necessary, according to Victor Buzachero, corporate vice president of innovation, human resources and performance management for Scripps Health, a private, nonprofit health system in San Diego, echoing remarks by a panel at Monday's keynote session. "With the advent of healthcare reform, there are new skill sets that most of us do not have," he said.

That says it all: “New skill sets that most of us do not have.” I was trained in a clinical model of care a long time ago. Nowhere in my training did I learn to work in teams. I remember the struggles of being thrown into the occasional multi-disciplinary team environment.

Now it’s the norm. It’s the expectation. Are physicians, nurses, and other professionals chosen or trained with collaboration and facilitation skills in mind? How often have you hired a skilled clinician only to find out he or she simply isn’t a good team player? Think about the everyday challenges and care coordination that depend, almost exclusively on the ability to work in teams.

How are you addressing this critical behavioral skill in the selection and development of your workforce? We know that you can glean useful information about this skill during a well-administered interviewing program and even more objective information with a well-designed, healthcare-specific behavioral assessment.


Bryan Warren Bryan Warren is the President of J3 Personica, a consulting, assessment, training, and coaching firm, and a guest blogger for PSI. Bryan is an expert in progressive talent strategies, with a particular focus on leader and physician selection and development.