We have the pleasure of being a sponsor again for the Talent Management Alliance’s People in Healthcare conference this week in Houston. People in Healthcare brings together an energetic group of senior healthcare HR professionals in an interactive forum to discuss challenges and cutting edge solutions.
Ted Kinney, Ph.D., Director of Research and Development for Select International, is joining Matt Rimer, System-Wide Director of Talent Acquisition for the University of Pittsburgh Medical Center for a presentation entitled:
Centralization, Selection and Standardization: Building an Effective and Efficient Talent Acquisition Process at UPMC.
Health systems are realizing that talent will be the differentiator in providing cost-effective, patient-centered care. How do you build an efficient, effective talent acquisition process across diverse business units? University of Pittsburgh Medical Center is using a combination of process re-design, technology solutions, and the science of selection to reduce turnover, maximize HR resources and create a patient and family centered culture.
Matt will present some amazing results from their selection system including significant reductions in turnover in key problem areas, and discuss how his team’s efforts support this leading system’s ambitious goals.
Dr. Kinney will then break down what can be an intimidating process, particularly for an organization as complex as UPMC, into three easy to understand steps:
1. Competencies – You can’t hire the right people if you haven’t defined what you are looking for. Most organizations make the task of defining behavioral competencies overly burdensome and complicated. He’ll present an innovative approach that creates a useful, organization-wide competency model in weeks, as opposed to months.
2. Process – Selection is not just about buying an off the shelf behavioral assessment and plugging it in. How you use assessments and interviews is as important as the quality of the tools, themselves. How do you maximize effectiveness, efficiency and legal defensibility?
3. Content – You have plenty of behavioral assessments to choose from. Ted will be recommending that healthcare organizations look for tools that are built for healthcare, selection and configured for your organization -- by experts. He’ll explain what validation really means and that no tool is “valid” for all situations. He’s specifically be talking about our own Select Interviewing for Healthcare program and assessments such as ServiceFit for Healthcare, NurseFit, Select Assessment for Nursing, Select Assessment for Leader Development, Select C.A.R.E. Assessment, and Select Assessment for Physicians.