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Our Most-Read Talent Management and HR Blog Posts of 2019

January 6, 2020

Our Most-Read Talent Management and HR Blog Posts of 2019We’re just a few days into 2020, so we’ve compiled a list of our most viewed and shared blog posts from the last year. Whether you’re enjoying these for the first time or are taking a second or third look, I hope you enjoy these articles and can take some of these tips and informational tidbits into the new decade! Happy New Year!

5. How to Lessen Physician Burnout: Four Characteristics of Resilient Employees

Burnout typically refers to a state of physical, mental, and emotional exhaustion, and it’s extremely prevalent in the medical field. In our fifth most popular blog of 2019, Ali Shalfrooshan, Head of International Assessment and R&D, discusses physician burnout along with the research that suggests doctors who are resilient in the face of burnout have a more positive impact on themselves and the communities they serve.

4. Three Competencies to Measure in the Hiring Process, Regardless of the Job

When it comes to finding employees who are the best fit for your organization, many factors are at play. A lot of these factors depend on the position itself and what the requirements of the job are. It’s important to consider all these aspects when determining important factors of success, however, regardless of these factors, there will always be certain competencies that, no matter what the job is and has to offer, are important for successful job performance. Lindsey Burke, Senior Consultant, discusses three of these competencies in our fourth most popular blog of 2019.

3. Coaching and Development for Self-Awareness, Resilience, and Confidence

To see the most success, effective coaching should be centered on development of self-awareness, resilience, and confidence. Paul Glatzhofer, Vice President of Talent Solutions at PSI, discusses how there are bigger gains in performance at a more rapid pace when we focus on these traits in coaching.    

2. What Makes a Good Interview? A Good Interviewer

It takes time and practice to master the interview. It's a science in knowing which questions to ask, but it’s also an art in knowing how to ask those questions so we can elicit the best responses from our candidates while also creating a positive experience for them. Cassandra Walter, Consulting Associate, explains three best practices to employ to become a great interviewer.

1. How to Have Difficult Work Conversations In an Emotionally Intelligent Way

When we talk about having a difficult conversation we normally mean that there is a real or perceived risk regarding the person and/or topic. Risks can be reputational risk, escalation, relationship damage, humiliation (personal competence), or losing out. How do we overcome the fear around having these difficult conversations, control our behaviors during the conversation, and get the right outcome? In our most popular blog of 2019, Bill Davies, Principal Consultant at PSI, shares five key steps to having difficult work conversations in an emotionally intelligent way.

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Amber Tipton Amber Tipton is a Marketing Specialist based in the Pittsburgh office of PSI. She loves research, is a grammar ninja, and is a passionate curator of company culture. Amber has a B.A. in Communications from Edinboro University of Pennsylvania.