Here’s a concrete example of exactly how the behavioral competency of “collaboration” is relevant to hospitals: We were meeting last week with a health system’s nursing leaders. We started talking about collaboration as a competency and its impact on improving patient length of stay and re-admission rates.
On a larger scale, we talk about it a great deal, particularly in the context of Accountable Care Organizations (“ACOs”). Success in these integrated delivery models will require new levels of multi-disciplinary collaboration in order to improve the efficiency, efficacy and cost –effectiveness of care for large patient populations. (An interesting White Paper by Cigna on collaborative care models and ACOs)