-Presentation to Discuss Selecting Healthcare Employees with Patient Focus-
Pittsburgh, August 26, 2015 – Lauren Lloyd, SPHR, SHRM-SCP, Senior Director of Recruitment Service Delivery at UPMC (University of Pittsburgh Medical Center) will co-present with Ted Kinney, Ph.D., Director of Research & Development at Select International at the ASHHRA (The American Society for Healthcare Human Resources Administration) Annual Conference & Exposition. The conference will take place in Orlando from September 19-22.
Lloyd and Kinney will present “Selecting for Patient-Centric Culture: Results are In!” This session will focus on the practical issues and outcomes of deploying a patient-focused selection-based cultural intervention.
Learning objectives include how to:
- Handle the change management process in complex organizations with decentralized and silo’d hiring processes
- Socialize your organization to the importance of consistent selection processes
- Identify and measure key program outcomes metrics, including ROI
This session will be held on Monday, September 21st. To learn more about ASHHRA’s Annual Conference & Exposition click here.